Conditions of agreement

Here the contractual document governing the procurement of goods and services through the website, property of Viajes San Luis S.L (Hereinafter the provider). Acceptance of this document means that the user:

  1. Has read and understood what is stated here.
  2. That he or she has reached the age of consent with sufficient capacity to contract.
  3. Assumes all obligations set forth herein.
  4. Confirms the dates indicated and the number of people booking.

These conditions will have an indefinite validity and shall apply to all contracts made though the website, the provider.

The provider reserves the right to unilaterally amend these conditions, without this affecting the goods or services that were acquired before the changes.

1. Identity of the parties

On the one hand, the supplier of the goods or services procured by the user is Viajes San Luis S.L C.I.F B07565518, written in the Mercantile Register of Menorca, tome 32, page 125, section IM-1671, and on the other, the user of the website over which it has full responsibility for use and custody being responsible for the veracity of the personal details given to the provider.


Access to the web is solely and strictly the responsibility of the user.


Reservations processed through this website constitute a contract between you and the organizer/provider of the event or service which is the object of the contract, intervening in this process as a mere agent of the organizer/supplier aforementioned.

Accordingly, you understand and agree that these organizers/providers, each acting within the scope of their respective obligations will be solely responsible for the contracting and execution of the activities and services reserved, including the fulfilment of the legal requirements and rules that are applicable to them for this purpose, being exonerated from any responsibility in this case. will not be responsible for any lack of veracity, of incompleteness, lack of updating and/or of the inexactness of any relevant details and information regarding services and events placed on the web provided by said providers and organizers.

In general, assumes no liability or responsibility whatsoever for services not directly provided by them.

The organizers/providers of the events and services covered by the reservation or identified on the page where the reservation was requested and formulized.

In the booking/purchase the services detailed are included according to the condition stipulated in the page where the booking was requested and formulized. These particular conditions together with the present general conditions must be accepted by you before completing the booking/purchase. The contract can legally be completed in any of the languages available on the web.

The owner of the website reserves the right to modify unilaterally at any time without previous notice the configuration of their webpage and also change or modify the prices according to the existing market situation and to modify the general conditions of contract, reflecting those changes in this legal notice.

Those changes will only affect those contracts celebrated after the modifications. In no way will this apply to contracts already completed.

All sales are final. Once the sale is made it is not possible to cancel the existing request.

All tickets and services are subject to availability. In the case of buying more than one ticket for the same event, it is not always possible to guarantee that all tickets are located together, although the owner of the website will put all effort into insuring that the seating is together or as close as possible.


Our prices are significantly higher than the face value of the tickets. When the customer makes a purchase, they are accepting the difference in price to the face value of the ticket due to changes in offer and demand, the difficulty and the cost of obtaining the entrance tickets, and what is more important, the cost involved in sending and delivering the tickets in time.

The holder of the website informs the customer that the amount charged to them is greater than the face value of the ticket and the customer accepts this. Obtaining entrance tickets for the important matches is difficult and expensive, even more so when the venue is sold out, therefore obtaining tickets causes much expense which is reflected in the price which the customer must pay.


TICKETS: It is not possible to return the money paid for the tickets. The tickets are 100%      non-refundable, as the provider of the tickets and the organizer of the event does not allow it.

HOTEL AND SERVICES: The hotels and services contracted can be cancelled up to 48hrs before the arrival of the commencement of the service with 100% refund. If you advise within 48hrs it will be 100% non-refundable.

All the modifications and cancellations must be communicated by e-mail and by the lead purchaser to specifying clearly all the details to be altered our services to cancel.


The request and formalization of the booking/purchase means the each and everyone of these general conditions, considered as an integral part of the booking/purchase and completed with the conditions of the rate and the specifically applicable legislation, are expressly accepted by you.